Social Account Data Deletion

Offices can connect their own Facebook Pages, Instagram professional accounts, LinkedIn profiles, X accounts, TikTok accounts, Pinterest accounts and Google Business Profiles to TaxPulse so they can publish their own posts from TaxPulse. This page explains how to remove that connection and have the data we received from it deleted. Section 7 of our Privacy Policy describes exactly what that data is.

1. Disconnect inside TaxPulse

Sign in, open Social, then Connected Accounts, and choose Disconnect on the account. We immediately erase the stored access and refresh tokens for that account, so TaxPulse can no longer post to it. For X, TikTok and Google Business Profile we also ask the network to revoke the access.

2. Remove TaxPulse from the network

You can also withdraw access from the network's own settings at any time:

• Facebook and Instagram: Facebook Settings, then Apps and Websites (in some versions, Business Integrations), then remove TaxPulse. When you remove it, Facebook tells us and we stop using the access straight away.
• LinkedIn: Settings, Data privacy, Permitted services, then remove TaxPulse.
• X: Settings, Security and account access, Apps and sessions, Connected apps.
• TikTok: Settings and privacy, Security, Manage app permissions.
• Pinterest: Settings, Security and logins, Apps.
• Google Business Profile: your Google Account, Security, Third-party apps with account access.

3. Request deletion of your Facebook data

If you remove TaxPulse in Facebook and choose to have your data deleted (Facebook offers this as "Send request" under the removed app), Facebook sends us the request automatically. We then delete every Facebook Page and Instagram account record you connected, including the account ids, names, pictures and access tokens, and Facebook shows you a confirmation code with a link to a page here that reports the status of that request.

4. Request deletion by email

For any network, you can also email support@taxpulse.biz from the address you use to sign in to TaxPulse and ask us to delete the data we hold from a connected social account. We confirm by reply once it is done, normally within 30 days.

5. What is not deleted

Posts your office wrote in TaxPulse are your office's own content, not data we received from the network, so they stay in your TaxPulse account until you delete them. Deleting data in TaxPulse does not remove posts that were already published on the network; delete those on the network itself.